×

Switch Account

NBCSN HD channel not showing in HD

NBCSN HD channel not showing in HD

Reply
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎12-19-2011
Message 1 of 14
(2,874 Views)

Yesterday, I noticed NBCSN 590 was not broadcasting in HD.  Is this a problem with Verizon or the network?

13 REPLIES 13
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,705
Registered: ‎11-04-2008
Message 2 of 14
(2,862 Views)

What were you seeing?

Was it live or current content or was it possibly an older show that was not available in HD?

I see HD signal.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎12-19-2011
Message 3 of 14
(2,856 Views)

It is regular programming.  I've noticed some commericals are not showing in HD.  I just checked my other HD TV and the channel is showing in HD.  

Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎12-19-2011
Message 4 of 14
(2,832 Views)

There are black bars on the sides of the picture; the picture is distorted, truncated.  

CNBC HD is experiencing the same issue.  MSNBC HD is broadcasting okay.  I've been checking other HD channels and haven't found any other issues.  Odd that it is just these two channels.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,705
Registered: ‎11-04-2008
Message 5 of 14
(2,822 Views)

Just the one TV?

Is it the same type of box on each TV?

Have you tried swapping boxes to see if problem follows box or TV?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor MattPete
Contributor
Posts: 1
Registered: ‎08-26-2017
Message 6 of 14
(2,610 Views)

I'm having a similar issue. It's not that it's in HD (NBCSN 590), but that it is squished horzontally.  I have to press the # on the remote and select "Size Wide 2" to get a normally proportioned picture that fits the entire screen.  

 

I compared channel 590 (HD) vs 90 (low-def), and 590 is definitely coming in HD, but squished.  I tried other TVs and cable boxes, and I'm getting the same squishing on 590 throughout the house.  The other HD channels that I checked seem to be fine.

Contributor United99
Contributor
Posts: 1
Registered: ‎08-27-2017
Message 7 of 14
(2,553 Views)

It just happened to me this morning in the middle of the Chelsea game. My recording shows the screen image "shrinking" right before halftime. I have to select "Size Wide Zoom" to get a proportional image.

Contributor andysamb4
Contributor
Posts: 1
Registered: ‎08-27-2017
Message 8 of 14
(2,527 Views)

Had the same problem this morning. Chelsea game switched to 4:3. Spoke to support, they said programme being transmitted in SD.

 

Called support later they then said it was my TVs fault and they couldn't fix it. Clearly this is rubbish as other HD channels (other than CNBC are fine). Similar issues on 602 etc and 590.

 

Supposed to be getting a call back from support.

 

Decent tip to solve the immediate problem was to press the # button 3 times to stretch the picture appropriately.

Contributor foggypeake
Contributor
Posts: 1
Registered: ‎08-27-2017
Message 9 of 14
(2,522 Views)

I had the same issue this morning in the middle of the live broadcast of the Belgian Grand Prix. I did nothing. Was watching, all was fine, and then in the middle of the broadcast the screen was letterboxing like it was in SD. I noticed this a few days ago on CNBC when flipping through channels. Not my TV, all other channels are fine. Either Verizon or NBC. It's same on all TVs. 

Contributor ckrusen
Contributor
Posts: 2
Registered: ‎09-12-2013
Message 10 of 14
(419 Views)

No, it's not an old SD broadcast, or my TV.

The video is clipped on both sides.  Only half the NBCSN logo is visible.

 

Some commercials - looks like the local ones our cable co inserts - show in full screen.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.