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New FiOS TV Central Website

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Jaime_Lee
Silver Contributor V
Silver Contributor V
Posts: 884
Registered: ‎07-31-2008

New FiOS TV Central Website

Message 1 of 58
(17,615 Views)
We've discovered a technical issue for a certain group of customers that causes the issue with re-directing to the On Demand page. We are working to get this quickly resolved. Thank you for your patience. .  Please reply to this post with any issues you are seeing.  Our technical teams are reviewing this thread.
 
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Pappydsp
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎08-12-2008

Re: New FiOS TV Central Website

Message 2 of 58
(17,566 Views)

The header page is corrupted and top portion has no graphics, just text.  This occurred after a Java update. 

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: New FiOS TV Central Website

Message 3 of 58
(17,549 Views)

 


@Pappydsp wrote:

The header page is corrupted and top portion has no graphics, just text.  This occurred after a Java update. 


I just visited the TV Central website using in turn Firefox 3.5, IE 8, Chrome, and then Safari, all on Windows 7 64-bit, and it looked ok on all of them. And the performance seemed pretty (surprisingly) good. I don't know if Java is related to your issue or not, but I think I am using the most current level and it doesn't seem to affect me. Now I have seen what you are describing occasionally in the past on the Forum pages, but not lately, never was able to figure out what was causing it.

 

I don't particularly like the new page layouts, but I suppose over time I will get used to them.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

Pappydsp
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎08-12-2008

Re: New FiOS TV Central Website

Message 4 of 58
(17,533 Views)

I'm running two machines with Windows XP SP3.  Both have MS IE 8 and both recently received MS and Java updates.  Neither computer can load the Fios Central main web page correctly.  The very top header portion of the web page is no graphics but blue text in a column to the left of the page.  As I scroll down the page several inches, the web page begins to take on it's normal view.  When I open the same web page in Mozilla Firefox, the web page opens normally.  Some of the other Fios Central web pages are doing the same thing.  There is another user in the "Fios Internet" forum, Topdog, who is having the same problems.

topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Re: New FiOS TV Central Website

Message 5 of 58
(17,526 Views)

I am having problems with the My Verizon page,and the forum pages.   I have two computers one running Vista and the other XP. Both are affected.  Both received critical updates from microsoft today and experienced the problen soon after getting the updates.  Hope this helps .

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: New FiOS TV Central Website

Message 6 of 58
(17,513 Views)

 


@Pappydsp wrote:

I'm running two machines with Windows XP SP3.  Both have MS IE 8 and both recently received MS and Java updates.  Neither computer can load the Fios Central main web page correctly.  The very top header portion of the web page is no graphics but blue text in a column to the left of the page.  As I scroll down the page several inches, the web page begins to take on it's normal view.  When I open the same web page in Mozilla Firefox, the web page opens normally.  Some of the other Fios Central web pages are doing the same thing.  There is another user in the "Fios Internet" forum, Topdog, who is having the same problems.


 

Yeah, I saw your other post and his over there. The difference might be the service, I have not installed the new service yet, I always wait a week or two just to see what issues show up. As I said, I have seen that similar symptom on Forum pages occasionally in the past. The issue, whatever it was, always went away, sometimes just when I refreshed the page, other times from one logon to the next, but no pattern or predictability that I could see.

 

Anyway, for me, no issues. Smiley Surprised Hope they get it fixed quickly.

 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

MercerNick65
Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎02-10-2009

Re: New FiOS TV Central Website

Message 7 of 58
(17,397 Views)

No matter what I try to do in this "NEW" website, I get sent to:

 

https://www36.verizon.com/fiostv/web/members/OnDemandHome.aspx

 

Anyone else having this problem ?

 

I've tried accessing with IE and Firefox.

Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: New FiOS TV Central Website

Message 8 of 58
(17,315 Views)
The new Verizon home page and sign-in page are now displaying properly on our two computers. It was fixed today. However, the Community Forum pages are still not displaying properly on the computer with Windows Vista.. The computer with XP just got the Community Forum pages displaying properly. The one with Vista is much more messed up as far as display than the one with XP was. I hope this is fixed soon as it is hard to read or type any messages on these forum pages.
prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: New FiOS TV Central Website

Message 9 of 58
(17,313 Views)

 


@Holly1 wrote:
The new Verizon home page and sign-in page are now displaying properly on our two computers. It was fixed today. However, the Community Forum pages are still not displaying properly on the computer with Windows Vista.. The computer with XP just got the Community Forum pages displaying properly. The one with Vista is much more messed up as far as display than the one with XP was. I hope this is fixed soon as it is hard to read or type any messages on these forum pages.

Working fine here with the latest Firefox on Vista 64 Professional.

 

elnce
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎04-29-2009

Re: New FiOS TV Central Website

Message 10 of 58
(17,303 Views)

I'm having the same problem.  Can't get the TV listings to come up....only advertising for the new Flex View.  I hate this new system.

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