Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

New FiOS TV Central Website

Reply
Bearwood
Nickel Contributor
Nickel Contributor
Posts: 39
Registered: ‎10-05-2010

Re: New FiOS TV Central Website

Message 11 of 58
(4,246 Views)

In my case, downloading the following Windows Update caused Verizon pages not to properly load: Cumulative Security Update for Internet Explorer 8 for Windows XP (KB2360131).  If I am not signed in to my account, the Support>Forums page does not display properly; if I am signed in, then all pages display properly. 

Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: New FiOS TV Central Website

Message 12 of 58
(4,211 Views)

I have solved the problem of the Verizon  Forum pages not displaying properly. In order for these pages to display properly, you must sign in and go to forums on the new Verizon home page. You can NOT click in on forum on the the old Verizon central page. If you do, the pages will not display properly. Even if you have the Verizon Forum in your Favorites, as I do, first you must sign in and go to the forum from the new Verizon home page. That means those who are not internet customers of Verizon, can not use the pages unless they don't mind getting pages that are all messed up. I don't know if this was done purposely, but right now it's like the Comcast forums. Only customers can get the forum pages.  After they take off the old page those who aren't customers won't be able to get into the forum unless Verizon makes some changes. I am going to relay this on Feedback to see if it was done purposely.

 This was also posted on Fios Internet forum page. It's posted on topic :pages not displaying properly.

Holly1

Bearwood
Nickel Contributor
Nickel Contributor
Posts: 39
Registered: ‎10-05-2010

Re: New FiOS TV Central Website

Message 13 of 58
(4,172 Views)

Currently, all Verizon pages are now loading properly for me...regardless of my Verizon account sign-in/sign-out status.   

Holly1
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎11-03-2009

Re: New FiOS TV Central Website

Message 14 of 58
(4,161 Views)

Your right. It works without signing in. Good for Verizon techs.

topdog
Silver Contributor IV
Silver Contributor IV
Posts: 588
Registered: ‎12-22-2009

Re: New FiOS TV Central Website

Message 15 of 58
(4,153 Views)

Instead of patting ourselves on the back, kudos to the Verizon software team!!!

eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

New TV website....

Message 16 of 58
(4,077 Views)

Has any anyone else noticed the update for TV Central?  I don't guess they're calling it TV Central any more but whatever....it seems like a big improvement to me. 

 

I like the user interface much better than the old site and it's light years faster to load pages when navigating around.

 

Good job there Verizon.

bevross
Bronze Contributor II
Bronze Contributor II
Posts: 80
Registered: ‎05-31-2010

Re: New TV website....

Message 17 of 58
(3,979 Views)

 

Well, not unique to the new website (though the new site seems worse):  Verizon webpages seem to load and respond slower than any website on the planet!  SLOW - SLOW.

 

You'd think a communications company specialized in offering Internet access, mobile connections, etc. would be more on top of this than other sites!?  (The Verizon Wireless website is equally SLOW).

 

Suggestion to Verizon:  take some of those millions of advertising dollars (I still receive mailed flyers to subscribe to FIOS & I already am!) and spend it on support (plus faster web servers).  Please?

 

 

matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: New TV website....

Message 18 of 58
(3,976 Views)

I totally agree with the last poster. Verizon has one of the fastest internet available (Fios) but one of the slowest websites that I use daily, doesn't make sense.

iamloco724
Bronze Contributor I
Bronze Contributor I
Posts: 67
Registered: ‎11-04-2009

fios site not working right

Message 19 of 58
(3,815 Views)

i wanted to show my parents how the order would work and we would be doing it today or tomorrow online..well now i select the 124 dollar triple play ultimate hd package and it just brings me to a diff screen gives me choices of services to add or digital voice bundle so i select voice bundle and it just brings me back to where i just was on select a bundle page..this was working fine 2 days ago now its not..is it a problem with there site?

 

 

i have tried explorer,firefox and chrome all the same thing..i hit check availability put it my verizon landline phone number i choose to create a bundle i select tv and internet and phone is already checked the 3 tiers come up i hit select and customize on tier 3 which is ultimate hd a popup window comes up explaining the digital voice switch i x out of that and a few days ago this is when it would take me to start going through the order process

but instead now it brings me to add/change service page so it has separate options for tv and internet and then one for digital voice bundle so thats what i want

so i select that and that brings me back to the previous page i was just on where i have to select the package of 3 tiers..its just a loop..i cant seem to get to the order process for this package and im doing it the way ive done it all week long when i was checking out things

jimlit
Contributor
Contributor
Posts: 1
Registered: ‎10-24-2010

Re: New FiOS TV Central Website

Message 20 of 58
(3,746 Views)

No matter what I enter into the popup feedback form I always get the Please Enter your comments error at the bottom of the page when I click Submit.  All fields are filled in and there are no other messages.  The feedback is never sent because it never works.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title