Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

New guide

Reply
trevosemarcy
Contributor
Contributor
Posts: 1
Registered: ‎09-28-2011

New guide

Message 1 of 7
(1,800 Views)

The new guide for fios is absolutely terrible.  You obviously did not check with anyone who has poor vision to see how the site was for them.  THIS IS ABSOLUTELY HORRIBLE.   It is very difficult to see or read the guide.  It is just horrible. Put it back to what it was you are not making an improvement to our services with this you have made it extremely difficult to read now.. It is as if it doesn't even exist anymore for me it is that hard to read.

6 REPLIES 6
Karl_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 83
Registered: ‎12-30-2010

Re: New guide

Message 2 of 7
(1,747 Views)

I apologize for any inconvenience the new guide format has caused you.  For more information about the new guide and to suggest changes you'd like to see, please see our At-Home forum post, which you can find here:

 

http://bit.ly/f8qAwX

 

If you have any other questions about the guide or are in need of assistance, please send me a message or post back here.  Thanks!


Karl
Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

SUPERLARIO
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-29-2011

Re: New guide

Message 3 of 7
(1,735 Views)

Karl -

 

The link you supplied goes to a "FOURSQUARE.COM" website.

It has nothing to do with program guide.

Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: New guide

Message 4 of 7
(1,715 Views)

Sorry for the link being incorrect. You can reach the at home blog at

 

http://forums.verizon.com/t5/Verizon-at-Home/bg-p/ResidentialBlog

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

menton11
Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎05-18-2011

Re: New guide

Message 5 of 7
(1,688 Views)

I respectfully disagree. I love the new guide.  The new features are terrific, the colors are great, it's a big improvement.  I don't know why the OP likes the old guide better...

Woodbury
Contributor
Contributor
Posts: 1
Registered: ‎10-02-2011

Re: New guide

Message 6 of 7
(1,680 Views)

I think this new guide is horrible. Is there any way, ANY WAY AT ALL, to get my screens to show the old guide again? The new guide is SO annoying I'm tended to return to ComCast.

LawrenceC
Moderator Moderator
Moderator
Posts: 10,604
Registered: ‎03-18-2013

Re: New guide

Message 7 of 7
(803 Views)

As this thread is now over nine years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.