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No Guide

Contributor Todd1969
Posts: 1
Registered: ‎01-02-2018
Message 1 of 2

When I try to view the guide there is nothing there.  The boxes that should contain the information are grey. Is there a quick fix or does Verizon have to make the correction?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,752
Registered: ‎11-04-2008
Message 2 of 2

Can you provide a little more info?

Are you using FIOS router and STBs?

What model STB?

Have you tried rebooting router first then STBs?

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