Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

No Picture On The Weatherscan Weather Channel

Reply
mm1
Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011

No Picture On The Weatherscan Weather Channel

Message 1 of 2
(532 Views)

Channel 49 which is the weatherscan weather channel has no picture at all on there. The channel is completely dark but you can hear the background music and some voices in the background about the local weather that is in your area. There are more issues that exist like channel 940 an on demand movie channel which currently has a will ferell movie called casa de mi padre listed there but when you press ok to rent it another movie pops up called salmon fishing in the yemen with ewan mcgregor. NESN channel 97 still has no logo and channels 1509,1548,1781 have no schedules on there even though tv guide, zap 2 it and other online guide providers who have the fios guide do have those schedules listed there. 1507 is still off by an hour too.

1 REPLY 1
mm1
Silver Contributor II
Silver Contributor II
Posts: 342
Registered: ‎02-11-2011

Re: No Picture On The Weatherscan Weather Channel

Message 2 of 2
(495 Views)

It was nice of you to have fixed the weatherscan weather channel but can you help with the other issues too? There seems to be a disconnect between the departments that exist at verizon where network techs, technical support, supervisors and managers are all advising customers to post the specifics of what the issues are that they are having with fios and the escalation experts on the other end who are reading these comments have the ability to pass the isses on to the groups who can make the necessary changes to correct issues that are affecting people's services. Maybe if the groups who are at verizon who are all in the same building in virginia were to communicate with each other more then you would not have so many angry customers who are all suggesting that you need to improve your customer service. I know the forums are categorized as peer to peer but that is not what the supervisors, managers, network techs and technical support people are telling customers about the forums. All of the issues that i mentioned in my previous post except for the weathersan weather channel are still issues. The only thing i will now modify is that channel 940 no longer has a listing for casa de mi padre. It is now indicating that it is soldiers of fortune but when you press ok to rent it the movie is salmon fishing in the yemen. I hope verizon employees can actually do something about these issues because 45,000 of you are set to go on strike in the next two to three weeks over a contract dispute.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.