Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Not enough credits?

Reply
vicho
Contributor
Contributor
Posts: 4
Registered: ‎06-24-2011

Re: Not enough credits?

Message 11 of 81
(4,411 Views)

I'm getting the same exact error (6/24/2011 - 9:45PM).  I've called into customer support and I keep getting disconnected no matter how I get into the system, whether it's through the quick code line or through 1-800-VERIZON.

 

What is going on?

Hondo
Contributor
Contributor
Posts: 1
Registered: ‎06-24-2011

Re: Not enough credits?

Message 12 of 81
(4,410 Views)

There appears to be an outage related to the storm passing thru. I did a check online regarding it and it stated there was an outage in my area and would be fixed around 06/15 - 1700 hrs.

georgek
Contributor
Contributor
Posts: 1
Registered: ‎06-24-2011

Re: Not enough credits?

Message 13 of 81
(4,405 Views)

I too am getting this error. When will this be fixed? This is very disappointing.

mebfleming
Contributor
Contributor
Posts: 2
Registered: ‎10-03-2009

Re: Not enough credits?

Message 14 of 81
(4,358 Views)
i have the same problem in Wayland MA. Cant load free vod. get error code 8632, call verizon and get cut off - 6 times.
vining77
Contributor
Contributor
Posts: 11
Registered: ‎06-24-2011

Re: Not enough credits?

Message 15 of 81
(4,340 Views)

No Storms in Fort Worth Texas, and our FIOS is working for everything else... Credits and VOD are the only culprits.  I hope this is not some new pricing model Verizon plans to roll out.   And I would hope there would be another line of communication to get answers than refreshing a message board.

Nephilynx
Contributor
Contributor
Posts: 6
Registered: ‎06-24-2011

Re: Not enough credits?

Message 16 of 81
(4,329 Views)

Also getting this message. Is this a localized thing? I mean, not to pry, but where is everybody else who getting this message? (All these posts are from tonight, it seems?) I'm in the Greater Boston area. Is this just a regional thing, or is it all over?

dsmarkey
Contributor
Contributor
Posts: 1
Registered: ‎06-24-2011

Re: Not enough credits?

Message 17 of 81
(4,318 Views)

Having the same problem - not enough credits, quick code 8632 - credit check failure. Has never happened before. Anyone had it resolved?

crob5
Contributor
Contributor
Posts: 1
Registered: ‎06-24-2011

Re: Not enough credits?

Message 18 of 81
(4,283 Views)

Happening in the DC metro area as well.  This is infuriating -- especially when I'm paying through the nose for service.  Thanks Verizon.

credit-check
Contributor
Contributor
Posts: 2
Registered: ‎06-24-2011

VOD say "Credit Check Failure" but account is current

Message 19 of 81
(4,127 Views)
 
cmrupertus
Contributor
Contributor
Posts: 3
Registered: ‎06-24-2011

Re: Not enough credits?

Message 20 of 81
(4,241 Views)

I'm having the same problems, I'm in Maryland and we are not having a storm here. What in the world is going on, it seems like it's out throughout the entire country.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.