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Re: Video on demand free selection is non-existant
stevNdiM
Newbie
‎04-30-2017 05:41 PM

Thanks, I'm going to check into it. I hate this new format, and I'm sick of the extra charges.

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Re: Video on demand free selection is non-existant
MJNY
Contributor - Level 2
‎05-01-2017 07:19 AM

Verizon should not be double charging us. 

They say say it's the networks and if that's correct then they need to find people who know how to negotiate. 

We we shouldn't be paying for their mistakes. 

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ON DEMAND CHARGES FOR "CATCH UP" SEASON/EPISODES
graceland1
Enthusiast - Level 1
‎05-02-2017 08:13 AM

When did FIOS start  charging to watch "catch up" seassons/episodes of TV shows?  Reason for the change when it used be for free? 

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Re: On Demand charges
CRobGauth
Community Leader
Community Leader
‎05-03-2017 06:42 PM

Others have reported that they only see the same free content Verizon has on other providers. Its content providers that are limiting what is available for free on VOD not the cable providers.

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Charging for On Demand Episodes/Programs
Ronay55
Enthusiast - Level 1
‎05-04-2017 09:22 AM

There must be a way we can put together an official community complaint about the extra charges Verizon is now instituting for "On Demand" episodes/programs. It is ludicrous to pay for something we already pay for! We would need a huge amount of participation. Does anyone in the community have experience putting together this sort of protest?  

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Charges for On Demand
Ronay55
Enthusiast - Level 1
‎05-04-2017 09:38 AM

Still irritated about Verizon charging us for "On Demand" episodes/programs. We signed up and already pay for this service. This is unethical to the max, especially since the charges just appeared, with no alert or opt-out choice. 

The extra charge should immediately be removed. 

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Re: Charges for On Demand
CRobGauth
Community Leader
Community Leader
‎05-04-2017 04:50 PM

I (and others) have stated that Verizon is not charging for any on demand themselves.

They pass through the content as proscribed in their contracts.

I have looked at a couple of other providers recently (COX and Xfinity).

Where Verizon will show maybe 4 free episodes and others for a fee, the others just show the 4 free episodes.

When Verizon made the VOD change, they lumped the free content in with the pay content.

Maybe could have done a better job of stating that up front, but that is what happened.

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On Demand Charges
chenille1
Enthusiast - Level 1
‎05-09-2017 04:38 PM

I started watching Younger on Demand .When I got to Episode 8 Season One.I found out I had to start paying..Gets me very angry.Makes me wish I had RCN in my area.  I already pay Verizon through the nose .Why do they charge for On demand...Oh thats a silly question..

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Re: On Demand Charges
CRobGauth
Community Leader
Community Leader
‎05-09-2017 04:45 PM

Did you read my previous post?

It is the content providers that govern which episodes are free and which are for a fee.

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Re: Charges for On Demand
MJNY
Contributor - Level 2
‎05-10-2017 06:13 AM

Verizon called and apologized to me.

She said that complaints to the attorney general might work as they are becoming more numerous. 

Im in if you generate a protest. Maybe a petition? 

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