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On Demand charging for new episodes on Channels that I already subscribe to.

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Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎03-15-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 321 of 433
(1,818 Views)

When I signed they told me it was FREE. They didn’t inform me that they were changing the terms. 

 

The fact is that this is DOUBLE CHARGING.  It’s basically FRAUD. 

 

 

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎12-05-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 322 of 433
(1,807 Views)

This isn't the content providers. Spectrum doesn't do this. I just verified with colleagues who still use them, as I did until 3 months ago. There's absolutely NO reason the content providers would treat Verizon differently from Spectrum.

The only reason I switched was to economize on preserving my discontinued copper wire service and upgrading my broadband access.   

VERIZON HAS DONE THIS PURELY AND SIMPLY TO CREATE A NEW REVENUE STREAM.

SHAME!!!

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Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎03-15-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 323 of 433
(1,779 Views)

Lol. Well, now we finally see the light. 

 

I had  contacted the Attorney General last February when this first happened and nothing came of it. 

 

I knew Verizon was lying. 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 324 of 433
(1,770 Views)

Not sure what you are seeing about Spectrum not doing this.  Please Identify specific shows and dates.  Note I am Now Frontier (used to Be Verizon in NY and FL, but Fl went to Frontier, and I sold my NY home), and can't check but someone else here probably can. 

 

If you and others find such shows, then we have something we can complain to Verizon about.  The general claim will get ignored as it has not been shown to be so.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,914
Registered: ‎11-04-2008

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 325 of 433
(1,763 Views)

As I posted earlier, given a specific show (Blacklist), current season and specific episodes (12-15) I checked with someone I know that has Comcast. They saw the same episodes for free as well as for a charge.

So in that specific case, at least Verizon and Comcast are the same.
As stated, if you can post a specific show and episode(s) that Spectrum has for free but Verizon doesn't, then we can complain. And I can also check with my friend who has Comcast to see what they show.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor
Contributor
Posts: 2
Registered: ‎12-14-2011

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 326 of 433
(1,683 Views)

I can't vouch for the other channels, but in the last 2 weeks, CBS has gotten "funny" with recent episodes. For example, Madame Secretary, where there were typically at least 5 episodes available on demand, is now completely pay-per-view. In the fine print, it does note that this is a commercial-free version. I was reluctantly willing to watch commercials, but now there's no choice. Criminal Minds disappeared from on demand, then re-appeared a week later with only two episodes "free". It seems that even if these charges are out of Verizon's (and other providers) control, they could at least warn their customers so that we could set up our DVRs before we are surprised. But I've not seen a peep out of either CBS or Verizon.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,914
Registered: ‎11-04-2008

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 327 of 433
(1,679 Views)

Verizon probably doesn't monitor the content that is available via vod.

I'm guessing it is all automated.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎03-15-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 328 of 433
(1,635 Views)

I’ve been giving up the shows that charge as I’m not paying twice to watch tv. 

 

So, if they lose viewers perhaps they will get the message. 

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎10-26-2015

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 329 of 433
(1,567 Views)

I do DVR everything I want to watch, but when the programming isn't updated due to a sports event or other unexpected schedule change, I shouldn't have to pay for the fact the DVR can't cope with that and I miss recording my show. I get that *maybe* shows that are over a certain "age" during the season become PPV, but the ones that just aired? To quote Rocket J. Squirrel, "Hokey Smokes!"

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Bronze Contributor II
Bronze Contributor II
Posts: 113
Registered: ‎03-15-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 330 of 433
(1,564 Views)

It’s fraud. No one should be allowed to charge twice. 

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