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On Demand charging for new episodes on Channels that I already subscribe to.

On Demand charging for new episodes on Channels that I already subscribe to.

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Bronze Contributor I
Bronze Contributor I
Posts: 113
Registered: ‎03-15-2017

Lol

Contributor Sheltiegirl
Contributor
Posts: 2
Registered: ‎07-31-2019
  1. That is a suggestion however it doesn't stop the problem if the network is part of your program you should not be being charged. I to have the same problem and filed a complaint with the ftcc. We do not pay the networks we pay them. I also looked into their answer for that and it is not true.

@LawrenceC wrote:

Changes to VOD: The VOD free and premium folders have been merged into the Networks Folder. As such, you will find the free and paid shows now located in the same location. When you select the show you want to watch under Networks, please select the filter button and choose Free and Owned. This will provide all the shows that are available for free viewing.


 

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Contributor Sheltiegirl
Contributor
Posts: 2
Registered: ‎07-31-2019

I am looking into this problem as well will keep you posted.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,512
Registered: ‎11-04-2008

As part of your looking will you be contacting content providers to ask why they charge extra for on demand content? Verizon is not the only provider to do so.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor MauraMac
Contributor
Posts: 1
Registered: ‎09-03-2019
Message 425 of 427
(163 Views)

I switched recently from Comcast Xfinity to Verizon Fios and I'm extremely disappointed by the lack of FREE On Demand content. I could watch whole seasons of shows On Demand, and as soon as an episode was aired, it showed up in On Demand. Is it my plan? Do I have to switch to another plan somewhere to get free On Demand shows? Or do I need to switch BACK to Xfinity?

Contributor katakana1or2
Contributor
Posts: 1
Registered: ‎09-03-2019

I have the same issue with Thomas and Friends which shows for free on PBS, but you have to pay for old episodes on On Demand. Irritating when I see my cable bill (Verizon).

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,512
Registered: ‎11-04-2008
Message 427 of 427
(70 Views)

It depends on the show/network.

I have seen some shows/networks that you can get only 3-4 recent episodes.
Some you can get more.

I know when I have checked at my in-laws, COX had similar number of episodes available.

It might be that Comcast has a deal with their NBC/Universal networks or have a different contractual agreement (they are 5 times the size of FiOS) with content providers.

Not always a help, but I have found that if you have a streaming device, you can watch a lot of content on the apps for the content providers.

But that may be changing as so many content providers are either starting their own or joing the streaming service of someone else.
CBS is a big one that limits what you can see unless you subscribe to their streaming service.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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