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On Demand charging for new episodes on Channels that I already subscribe to.

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rickteacher
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Posts: 2
Registered: ‎04-22-2017

Fios Changes

Message 111 of 433
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Originally, the promise of cable TV was that for a price there would be programming without commercials. While that promise didn't last long, at least with on-demand service the commercials were limited and bearable. However, recently Fios has made changes in its on-demand program selection that has brought back commercials with a vengeance (and at an additional cost). Popular recently aired programs run with a full commercial load, those a few weeks old require additional money, and a host of other older additional programs are available at an extra charge. Exactly, what am I getting for the additional on-demand cost? What I know is this: I'm paying the same money for a poorer product without being consulted. (Not a good business strategy.) With the additional program offerings, Verizon has the opportunity to improve its product and widen its appeal. What does it do instead? Weaken its product, sour its customers, and throws the door wide open for its competitors.

CRobGauth
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Registered: ‎11-04-2008

Re: Fios Changes

Message 112 of 433
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Commercials are coming from the content providers, not Verizon.

I am out of town and my in-laws have cox.

they have some of thee same limited episode selections you see on FiOS and these have commercials as well.


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crayzeefortatas
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Posts: 4
Registered: ‎04-24-2017

Video on demand free selection is non-existant

Message 113 of 433
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Coming from Comcast (I made the switch the other day) Verizon's free on demand movies and TV programs from channels that I'm already subscribed to is so bad. There is nothing there.  Comcast offers hundreds and hundreds of free videos while Verizon has about 100 total with all genres combined.  And half a dozen programs in each network like Discovery, History, etc..  

Anyone else move from Comcast?  Very disappointing service.  I'll go back to CC just for this reason...

anni1226
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Posts: 8
Registered: ‎04-26-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 114 of 433
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@Johne wrote:

I just found out the same information.  Was told nothing can be done about it for now except complain.  I sure Conmcast would welcome my business.



I really miss Comcast. As soon as my contract w/ Fios is done, I'm going straight back to them. BIG mistake. The quality of the interface, content, pop up ads, missing lists of shows instead of trying to read the show advertisement tiles. Comcast is everything that Verizon isn't. AND, no charge ever for a channel you're already paying for. In other words, no games and hidden reduction of functionality.

anni1226
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Posts: 8
Registered: ‎04-26-2017

Re: On Demand charging for new episodes on Channels that I already subscribe to.

Message 115 of 433
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I watch Netflix, Amazon Prime and Hulu. Because Fios user interface is so confusing and they are dishonest about collecting additional fees, I hardly watch TV at all. Just counting days until the contract expires.

anni1226
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Posts: 8
Registered: ‎04-26-2017

Re: 2 complaints.

Message 116 of 433
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The text is so small, even with the large font setting, that I have to walk up to the tv to see what's going on. Showing the cover advertising instead of a simple list of shows is madness. If you want to watch a show that begins with a z, you'll be sitting there slowly scrolling (because the app is so slow) for 2 minutes to get to the end of the list.

anni1226
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Posts: 8
Registered: ‎04-26-2017

Re: "Alternative Facts"

Message 117 of 433
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No, this is happening directly from Fios on demand, not on the network apps. We are being double charged and the selection of what we are made to pay for is capricious and inconsistent, like a wolf waiting to jump out from behind a tree.

anni1226
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Posts: 8
Registered: ‎04-26-2017

Re: Why are shows on OnDemand pay only?

Message 118 of 433
(1,400 Views)

Seems like Quality Assurance was on vacation the day they released the current user interface.

stevNdiM
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Posts: 3
Registered: ‎04-30-2017

Re: On Demand charges

Message 119 of 433
(1,335 Views)

like Syfy Hunter & AMC Humans? I thought there was someting wrong with my setup. Becuse we don't pay enought already!

stevNdiM
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Posts: 3
Registered: ‎04-30-2017

Re: The rising additional OnDemand fees for watching TV Series!

Message 120 of 433
(1,335 Views)

so what's the solution? swith to direct TV?

 

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