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On Demand charging for new episodes on Channels that I already subscribe to.

On Demand charging for new episodes on Channels that I already subscribe to.

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,481
Registered: ‎11-04-2008
Message 21 of 424
(7,175 Views)

New vod menus put both pay episodes and free together.

Pay content is controlled by content provider.

My guess is that CBS is limiting free vod episodes to try and push people to their pay streaming service.


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Contributor TraceyC
Contributor
Posts: 1
Registered: ‎02-08-2017
Message 22 of 424
(7,085 Views)

Since the change in Fios OnDemand, there are programs on Nickelodeon that you have to buy when before, my kids could watch for free. One example is the show, "The Loud House." Any idea why there is this new charge?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,481
Registered: ‎11-04-2008
Message 23 of 424
(7,071 Views)

Is it all episodes or just some? Say older ones?

As they have combined free and paid episodes together, there may be ones that you didn't see before and now do but are paid verisons.


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Contributor johne
Contributor
Posts: 4
Registered: ‎11-01-2012

After  posting problem and calling to complain next day it worked without charges.

Copper Contributor ToniM
Copper Contributor
Posts: 24
Registered: ‎01-11-2014
Message 25 of 424
(7,023 Views)

With respect, the point is that we already pay to view program on non-premium channels.  why should we pay a second time just to catch up on shows we missed.  This is the last straw.  i'll be finding out when my contract expires and switching back to Time Warner.  Switching to Verizon was a big mistake.

Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 4,437
Registered: ‎12-16-2012
Message 26 of 424
(7,020 Views)

@ToniM wrote:

With respect, the point is that we already pay to view program on non-premium channels.  why should we pay a second time just to catch up on shows we missed.  This is the last straw.  i'll be finding out when my contract expires and switching back to Time Warner.  Switching to Verizon was a big mistake.


I checked some ot the complained about stuff with a friend who has TIme Warner(after merger with Charter and Brighthouse now called Spectrum).  Exact same episodes are pay per view as I see on Frontier (and am told are ppv on Verizon).  Verizon has told us that they do not choose which of these shows on these channels are pay per view and which are offered free with regular channel subscriptions.

 

They do choose how much additional to charge OVER what they have to pay the channel providers, and for those PPV movies they offer.

Contributor rsvihla
Contributor
Posts: 3
Registered: ‎09-29-2008
Message 27 of 424
(6,998 Views)

Today there is a charge to view Episodes 1 and 3 of NBC's Emerald City on my DVR with the new interface, but they are free on my old Motorola 2600 SD box, which has the old interface.  This tells me it's a glitch in the new interface, which SUCKS.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,481
Registered: ‎11-04-2008
Message 28 of 424
(6,982 Views)

Might be the difference between HD version and SD version.

BTW, Verizon has said they are working to get rid of SD vod content.


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Copper Contributor Ladybugaboo
Copper Contributor
Posts: 24
Registered: ‎08-23-2014
Message 29 of 424
(6,978 Views)

What's up with the charge to watch older episodes of broadcast tv shows?  Who is charging this fee...the networks or Verizon.  This stinks big time.  Half of the episodes are even missing.  So sick of Verizon always making changes that don't help the customer.  We already pay for this service and I resent being charged for anything that was ever shown on (free) TV.  Verizon doesn't even let you send them feedback on their so-called improvements.  Customer Service says to post complaints here and they read them.  Really????  There's gotta be a better service out there.  Their new features are time-consuming and inconvenient.  

VERIZON...if you're listening, give us back the old VOD and SEARCH and stop messing with our TVs.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,481
Registered: ‎11-04-2008

If you read a few posts back, people's are seeing charges on other service providers as well. So most probably being charged from networks.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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