quick menu

On Demand charging for new episodes on Channels that I already subscribe to.

On Demand charging for new episodes on Channels that I already subscribe to.

Reply
Bronze Contributor I
Bronze Contributor I
Posts: 113
Registered: ‎03-15-2017

Lol

Contributor Sheltiegirl
Contributor
Posts: 2
Registered: ‎07-31-2019
  1. That is a suggestion however it doesn't stop the problem if the network is part of your program you should not be being charged. I to have the same problem and filed a complaint with the ftcc. We do not pay the networks we pay them. I also looked into their answer for that and it is not true.

@LawrenceC wrote:

Changes to VOD: The VOD free and premium folders have been merged into the Networks Folder. As such, you will find the free and paid shows now located in the same location. When you select the show you want to watch under Networks, please select the filter button and choose Free and Owned. This will provide all the shows that are available for free viewing.


 

Contributor Sheltiegirl
Contributor
Posts: 2
Registered: ‎07-31-2019

I am looking into this problem as well will keep you posted.

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,481
Registered: ‎11-04-2008

As part of your looking will you be contacting content providers to ask why they charge extra for on demand content? Verizon is not the only provider to do so.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios