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Rotten Tomatoes rating no longer available on guide

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Tim333
Contributor
Contributor
Posts: 2
Registered: ‎05-06-2018

Rotten Tomatoes rating no longer available on guide

Message 1 of 20
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I found the Rotten Tomatoes rating a very useful tool for identifying worthwhile fimls.  Anyone know why this feature was removed?

19 REPLIES 19
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Rotten Tomatoes rating no longer available on guide

Message 2 of 20
(7,004 Views)

What model stb do you have?

I see it on my quantum

 


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Tim333
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Posts: 2
Registered: ‎05-06-2018

Re: Rotten Tomatoes rating no longer available on guide

Message 3 of 20
(6,969 Views)

Not sure of model but I had Rotten Tomatoes ratings on Guide until today.  Maybe I have a service issue.  Will follow up with service reps.  Thanks for replying.

ramacd
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Posts: 1
Registered: ‎05-06-2018

Re: Rotten Tomatoes

Message 4 of 20
(6,967 Views)

I also am wondering where the rotten tomatoes went with Verizon Fios? They are just gone suddenly with no comunication...

Thebobo
Copper Contributor
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Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes rating no longer available on guide

Message 5 of 20
(6,655 Views)

Same here any offiocial word? 

Thebobo
Copper Contributor
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Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes rating no longer available on guide

Message 6 of 20
(6,647 Views)

Please let us know what you find out thanks

Rich_H
Contributor
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Posts: 5
Registered: ‎05-16-2018

Re: Rotten Tomatoes

Message 7 of 20
(6,437 Views)

This happened to me also.  Came back yesterday (5/16) and is now gone again (5/17).

 

Hope Verizon is on this??

Thebobo
Copper Contributor
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Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes

Message 8 of 20
(6,267 Views)

Still waiting, been 3 weeks and nothing. Tried reseteing my box ect. Model is Motorola 7100 P2

 

Be nice to hear something from verizion.  

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Rotten Tomatoes

Message 9 of 20
(6,199 Views)

As this is mainly a peer to peer support forum, you will need to contact Verizon directly for info.

Try 1800Verizon or twitter @verizonsupport


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Rich_H
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Posts: 5
Registered: ‎05-16-2018

Re: Rotten Tomatoes

Message 10 of 20
(6,164 Views)

I spoke with a tech for over an hour. He eventually discovered that the RT rating will only be available on VMS boxes as a business decision. He then offered me to upgrade - no thanks. 

 

He he almost made it sound like a technical reason about consolidating databases. I don’t think it’s  about this valuable data being a premium service. 

 

Thats that. Too bad as I liked it. I did suggest that they move it to the front page of the guide when you scroll over a movie. He wrote it down to forward somewhere. Even though I will never see it. 🙂

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