Rotten Tomatoes rating no longer available on guide

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Contributor
Contributor
Posts: 2
Registered: ‎05-06-2018

Rotten Tomatoes rating no longer available on guide

Message 1 of 20
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I found the Rotten Tomatoes rating a very useful tool for identifying worthwhile fimls.  Anyone know why this feature was removed?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,906
Registered: ‎11-04-2008

Re: Rotten Tomatoes rating no longer available on guide

Message 2 of 20
(5,141 Views)

What model stb do you have?

I see it on my quantum

 


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Contributor
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Posts: 2
Registered: ‎05-06-2018

Re: Rotten Tomatoes rating no longer available on guide

Message 3 of 20
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Not sure of model but I had Rotten Tomatoes ratings on Guide until today.  Maybe I have a service issue.  Will follow up with service reps.  Thanks for replying.

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Contributor
Contributor
Posts: 1
Registered: ‎05-06-2018

Re: Rotten Tomatoes

Message 4 of 20
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I also am wondering where the rotten tomatoes went with Verizon Fios? They are just gone suddenly with no comunication...

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes rating no longer available on guide

Message 5 of 20
(4,792 Views)

Same here any offiocial word? 

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes rating no longer available on guide

Message 6 of 20
(4,784 Views)

Please let us know what you find out thanks

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Contributor
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Posts: 5
Registered: ‎05-16-2018

Re: Rotten Tomatoes

Message 7 of 20
(4,574 Views)

This happened to me also.  Came back yesterday (5/16) and is now gone again (5/17).

 

Hope Verizon is on this??

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎09-02-2011

Re: Rotten Tomatoes

Message 8 of 20
(4,404 Views)

Still waiting, been 3 weeks and nothing. Tried reseteing my box ect. Model is Motorola 7100 P2

 

Be nice to hear something from verizion.  

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,906
Registered: ‎11-04-2008

Re: Rotten Tomatoes

Message 9 of 20
(4,336 Views)

As this is mainly a peer to peer support forum, you will need to contact Verizon directly for info.

Try 1800Verizon or twitter @verizonsupport


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Contributor
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Posts: 5
Registered: ‎05-16-2018

Re: Rotten Tomatoes

Message 10 of 20
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I spoke with a tech for over an hour. He eventually discovered that the RT rating will only be available on VMS boxes as a business decision. He then offered me to upgrade - no thanks. 

 

He he almost made it sound like a technical reason about consolidating databases. I don’t think it’s  about this valuable data being a premium service. 

 

Thats that. Too bad as I liked it. I did suggest that they move it to the front page of the guide when you scroll over a movie. He wrote it down to forward somewhere. Even though I will never see it. 🙂

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