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Rotten Tomatoes rating no longer available on guide

Rotten Tomatoes rating no longer available on guide

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Contributor Tim333
Contributor
Posts: 2
Registered: ‎05-06-2018
Message 1 of 15
(3,566 Views)

I found the Rotten Tomatoes rating a very useful tool for identifying worthwhile fimls.  Anyone know why this feature was removed?

14 REPLIES 14
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,705
Registered: ‎11-04-2008
Message 2 of 15
(3,534 Views)

What model stb do you have?

I see it on my quantum

 


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Contributor Tim333
Contributor
Posts: 2
Registered: ‎05-06-2018
Message 3 of 15
(3,499 Views)

Not sure of model but I had Rotten Tomatoes ratings on Guide until today.  Maybe I have a service issue.  Will follow up with service reps.  Thanks for replying.

Contributor ramacd
Contributor
Posts: 1
Registered: ‎05-06-2018
Message 4 of 15
(3,497 Views)

I also am wondering where the rotten tomatoes went with Verizon Fios? They are just gone suddenly with no comunication...

Copper Contributor Thebobo
Copper Contributor
Posts: 14
Registered: ‎09-02-2011
Message 5 of 15
(3,185 Views)

Same here any offiocial word? 

Copper Contributor Thebobo
Copper Contributor
Posts: 14
Registered: ‎09-02-2011
Message 6 of 15
(3,177 Views)

Please let us know what you find out thanks

Contributor Rich_H
Contributor
Posts: 5
Registered: ‎05-16-2018
Message 7 of 15
(2,967 Views)

This happened to me also.  Came back yesterday (5/16) and is now gone again (5/17).

 

Hope Verizon is on this??

Copper Contributor Thebobo
Copper Contributor
Posts: 14
Registered: ‎09-02-2011
Message 8 of 15
(2,797 Views)

Still waiting, been 3 weeks and nothing. Tried reseteing my box ect. Model is Motorola 7100 P2

 

Be nice to hear something from verizion.  

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,705
Registered: ‎11-04-2008
Message 9 of 15
(2,729 Views)

As this is mainly a peer to peer support forum, you will need to contact Verizon directly for info.

Try 1800Verizon or twitter @verizonsupport


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Contributor Rich_H
Contributor
Posts: 5
Registered: ‎05-16-2018
Message 10 of 15
(2,694 Views)

I spoke with a tech for over an hour. He eventually discovered that the RT rating will only be available on VMS boxes as a business decision. He then offered me to upgrade - no thanks. 

 

He he almost made it sound like a technical reason about consolidating databases. I don’t think it’s  about this valuable data being a premium service. 

 

Thats that. Too bad as I liked it. I did suggest that they move it to the front page of the guide when you scroll over a movie. He wrote it down to forward somewhere. Even though I will never see it. Smiley Happy

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