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STB pricing

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B_Maher_899
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-30-2009

STB pricing

Message 1 of 11
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Hey everyone. I see on the verizon.com website that HD STB's are 5.99/mo however I've been being charged 9.99/mo for quite a while now. I've called about this before and was told that in MY AREA they are 9.99/mo. Quite frankly I don't buy this. What's the deal?
10 REPLIES 10
matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: STB pricing

Message 2 of 11
(9,613 Views)

It's only $5.99 in NY & northern NJ.

B_Maher_899
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-30-2009

Re: STB pricing

Message 3 of 11
(9,582 Views)
Good, I am in Northern NJ. Now: does anyone know for how long this price has been effective, so I know how much to ask to be reimbursed for?
DCGTLS
Nickel Contributor
Nickel Contributor
Posts: 35
Registered: ‎12-04-2008

Re: STB pricing

Message 4 of 11
(9,529 Views)

Sounds to me that you have the Multi room DVR and not a standard HD STB. If that is the case then you are paying the correct amount.

matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: STB pricing

Message 5 of 11
(9,514 Views)

Wrong, multiroom DVR is $19.99, not $9.99

B_Maher_899
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-30-2009

Re: STB pricing

Message 6 of 11
(9,504 Views)
Yes, I have the normal HD STB (no DVR). What do you guys think about this: I called and they claim that the boxes have only been 5.99 since May, and my bundle was started in March, so I'm stuck with the price at the time of the bundle. Can anyone confirm the price did change around May? Either way I think it's **bleep** because as far as I'm concerned the STB's are not part of the bundle itself. For example, if I get a new box, are they going to start charging the new price or the old price?
matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: STB pricing

Message 7 of 11
(9,485 Views)

I don't know exactly when the pricing started, but they are right, if you had the box before the price change, then it will stay that way. If you get a new box now it will be the new lower price.

Art010606
Nickel Contributor
Nickel Contributor
Posts: 31
Registered: ‎12-08-2009

Re: STB pricing

Message 8 of 11
(9,478 Views)

here is the CURRENT price break down for STBs, this is in the west regions so basically if you have fiber in FL, TX, CA, NC, IN, WA or OR.

 

HMDVR- 19.99

DVR- 15.99

HD STB- 9.99

SD STB- 5.99

Digital Adapters (provide no guide info or on demand)- 3.99

Cable Cards- 3.99

 

as far as the other states go like pa,de,ny etc.... not sure.

prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: STB pricing

Message 9 of 11
(9,272 Views)

 


@B_Maher_899 wrote:
Yes, I have the normal HD STB (no DVR). What do you guys think about this: I called and they claim that the boxes have only been 5.99 since May, and my bundle was started in March, so I'm stuck with the price at the time of the bundle. Can anyone confirm the price did change around May? Either way I think it's **bleep** because as far as I'm concerned the STB's are not part of the bundle itself. For example, if I get a new box, are they going to start charging the new price or the old price?

 

I agree. They SHOUD be able to give it for $5.99 but don't. If it is not your only box you could have it turned off. But to do so you would need to return it, wait a month or billing cycle for it to come off and then reorder it. That should probably work. Yes it stinks. My DVR was $12.99 until someone added the MR-DVR without my permission. When I wanted it put back, I was told it was no longer $12.99, and to bad. So it does work both ways. No service is perfect.

 

jmcohen23
Silver Contributor II
Silver Contributor II
Posts: 280
Registered: ‎01-30-2009

Re: STB pricing

Message 10 of 11
(8,969 Views)

in your first post, you said you were charged 5.99 for the STB.  however, in a recent post, you said you have the HD STB.

 

as ART010606 mentioned, the regular STB is 5.99 while the HD STB is 9.99.

 

this should solve your issue.

 

You've got to be very careful if you don't know where you're going, because you might not get there. --Yogi Berra
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