Verizon has great equipment and technology, but investing in that is a lost cause when you provide so many disservices to your customers. You need to invest in your employees and your customers. You treat us like money statistics and it's just a matter of time before your growth falters or, worse, your company becomes unprofitable.
The anime community is very loyal and very into anime. I don't think anyone appreciates how to advertise to and generate money from enthusiastic groups like this. Dropping Funimation will have consequences because this community will act on their disappointment. Please do what you can to keep Funimation where it's at or offer it in some way, possibly as a premium channel the way you offer Anime Network (for $6.99/mo in case anyone wants to know).
This is definitely pushing me over the edge, considering the various problems I'm having with Verizon. Customer service always gives me the run-around when I try to resolve these problems. It's beyond bad, beyond a mere disservice. If I'm not given a way to downgrade my tv service (since Funimation is the only reason I have the Extreme package), then it's just a matter of whether or not I take the early termination penalty or wait to switch over to Cox (since Verizon is trying to offer their lackluster channel lineup).
I hope you're listening, Verizon. But I'm honestly not surprised if you're not.
