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Second STB not showing up on Verizon web page

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Merthiolate
Nickel Contributor
Nickel Contributor
Posts: 43
Registered: ‎04-20-2011

Second STB not showing up on Verizon web page

Message 1 of 4
(1,538 Views)
I added a 2nd STB for my bedroom yet I don't see it on the Verizon internet web pages. I prefer to manage my favorite channels via the web interface (although even it's a rather lousy interface at best) rather than the using the remote. Why can't I even see my 2nd set top box on the web? Anyone else have this problem?
3 REPLIES 3
Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Second STB not showing up on Verizon web page

Message 2 of 4
(1,514 Views)

Sorry to hear about the box not being viewed online. I have sent you a private message to get some account information so we can fix this.

Anthony_VZ

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xmnj
Nickel Contributor
Nickel Contributor
Posts: 43
Registered: ‎09-08-2010

Re: Second STB not showing up on Verizon web page

Message 3 of 4
(1,506 Views)

I have had this problem since install over two years ago, support has never been able to fix it either.

Skippy60
Contributor
Contributor
Posts: 1
Registered: ‎04-15-2012

Re: Second STB not showing up on Verizon web page

Message 4 of 4
(1,456 Views)

I am also having the exact same problem.

 

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