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Set-top box not responding - web site or mobile application

Set-top box not responding - web site or mobile application

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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎11-03-2009
Message 1 of 2
(1,441 Views)

I am no longer able to get dvr status or set the dvr from the iphone mobile app or the my verizon web site.  This just started recently.  I have tried recycling the router, restarting the DVR, etc...  Nothing seems to work. 

 

Any ideas? 

 

Thanks,

Mark

1 REPLY 1
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎11-03-2009
Message 2 of 2
(1,426 Views)

Used online chat and the agent sent a "command" to the server and it started working.   Mark

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