Our fav channel is MSNBC CH 603 (HD). This channel along with several others has been “non-operational” for several days. Verizon online chat and phone support do not have answers and have made us jump through hoops to test this, test that, all for not. Today, Sunday, a tech comes to my house, says he doesn’t even need to come inside, he knew what the problem was. He says that there is an outtage that they are aware of but “Verizon” has not notified customers. So, like us, they are calling and scheduling tech appointments. It’s Sunday, sounds like over-time pay to me. Verizon, shame on you! What a waste of money!
Fox channels are working just fine... MSNBC channel is not! Could these channels miraculously appear again AFTER the elections?! Could it be? Please say it isn’t so...
Verizon, please bring back our channels already! Customers pay good money for your services. We deserve expedient corrections and/or repairs.
This shows up first. Then goes to troubleshooting.