Sports Channels pkg.....revisted
nuttyirishman
Enthusiast - Level 2
When I 1st signed up for the FIOS bundle, I was assured that the Sports Channels (300-318?, and HD), were a part of my HD Extreme lineup. However, my bill showed the $7.99 extra charge.  I fought with CS, sighting the channel lineup on the Verizon website ( which include these channels in HD Extreme),  the Verizon salesman who signed me up, and the tech who installed it.  All  of which said I should NOT be charged for the channels.   I live in South Jersey (Sicklerville),  16 miles from Philadelphia in zip code 08081.  This is certainly NOT the North Jersey/New York area where these channels are seperate.  What goes here?  All I can get from CS is that there may be a "glitch" in their system that puts my zip with those up North.   I want the channels, but not the extra charge.        Bob
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Re: Sports Channels pkg.....revisted
psumatt1
Contributor - Level 2

Nutty-

You are right - you shouldn't be charged for these. Send a message to CharlesH here on the site. He can get you squared away. 

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Re: Sports Channels pkg.....revisted (for Charles!)
nuttyirishman
Enthusiast - Level 2

Charles, can you please help me get this fixed?   I dropped the Sports Channels for now, but would prefer to have them added back into my HD Extreme Package without an additional charge.  PLease {edited for privacy} PM me  .  Thank you!     Bob

Message Edited by ElizabethS on 08-04-2009 04:10 PM
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Re: Sports Channels pkg.....revisted
nuttyirishman
Enthusiast - Level 2
 

CHARLESH can you please help me with this?   My zip should be connected to the Philly area, not North Jersey/New York!

  Thanks, Bob

Message Edited by ElizabethS on 08-05-2009 05:34 PM
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Re: Sports Channels pkg.....revisted
nuttyirishman
Enthusiast - Level 2
CHARLESH, where are you?
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Re: Sports Channels pkg.....revisted
CharlesH
Specialist - Level 1
Please contact me in a Private message.
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