I just ordered Starzplay and received an email which is very confusing. First it is asking me to download what appears to be internet service but I already have internet service. It is 630pm here and I have been hanging on the phone for 20 minutes listening to music. I hate this, can someone help? While I was typing this a custmer rep picked up but has now diverted me to tech support and once again the music is playing! This is brutal ! Does anyone know where the strarzplay movies are I cant find anything anywhere on this other then a button which allows one to sign up for starzplay but I am already signed up!