TNT HD missing

Hulfy · ‎07-20-2012

My TNT HD channel is gone. Poof! The standard channel works, so I assume it is in the lineup, as it was in the past, but I get nothing on channel 551.

I am in PA in Delaware County.

Anthony_VZ · ‎02-24-2011

Sorry to hear about your channel going missing. I just checked and it is still in the lineup. There may have been temporary difficulty with it. If you are still having troubles with it, please answer the following questions...

1) Is it showing up in the guide?

2) When you turn to the channel does it give an error message?

3) Is this happening on all boxes in your house or just one?

Anthony_VZ

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Hulfy · ‎07-20-2012

Ummmm, I don't have a 'guide' and I have no set top boxes. I get a 'no signal' from my TV when I tune to that channel. I am using a cable card.

Anthony_VZ · ‎02-24-2011

Are any other channels you aware of having this trouble? In case its signal related try unscrewing the coax cable from both ends, make sure its clean and the pin is straight, then reattach it. Please let me know if it's still a problem.

Anthony_VZ

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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Hulfy · ‎07-20-2012

I have noticed no other channels missing, just the HD TNT channel. Of course, I don't watch every channel, but none of my 'favorites' come up with 'no signal' on a brief run through of the channels I may watch. Perhaps a cable card glitch?

Bobbo527 · ‎10-18-2010

Maybe it was a cable card glitch. I'm in King of Prussia and I had TNT-HD all weekend long, no issues with me. But then again I do not use a cable card.