TV show has too much info, Record button not visible.
Netmouse
Enthusiast - Level 3

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Because this TV show has too much info, and the Record button is cut-off and not visible, I cannot click to record this show on-line

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Re: TV show has too much info, Record button not visible.
Verizon_Support
Customer Service Rep

Hello netmouse, thanks for reaching out to us regarding this issue.

When accessing the site to initiate the DVR recording, could you tell me what browser you are making use of? When the issue occurs, have you attempted refreshing the screen by clicking on the refresh icon on the browser, typically located in the address bar? (this can be done by hitting the F5 key on your keyboard as well).

Thanks,

^FCN

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Re: TV show has too much info, Record button not visible.
Netmouse
Enthusiast - Level 3

I have tried this with all browsers - IE, Firefox and Chrome.  It looks the same.  Not every TV show does this, this one just seems to have more info and it may be that the placement of the info pushes the Record button down lower.

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