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TV show has too much info, Record button not visible.

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netmouse
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-26-2014

TV show has too much info, Record button not visible.

Message 1 of 3
(679 Views)

tv listing.png

 

Because this TV show has too much info, and the Record button is cut-off and not visible, I cannot click to record this show on-line

2 REPLIES 2
Verizon_Support
Employee Employee
Employee
Posts: 3,204
Registered: ‎04-10-2013

Re: TV show has too much info, Record button not visible.

Message 2 of 3
(626 Views)

Hello netmouse, thanks for reaching out to us regarding this issue.

 

When accessing the site to initiate the DVR recording, could you tell me what browser you are making use of? When the issue occurs, have you attempted refreshing the screen by clicking on the refresh icon on the browser, typically located in the address bar? (this can be done by hitting the F5 key on your keyboard as well).

 

Thanks,

 

^FCN

netmouse
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎09-26-2014

Re: TV show has too much info, Record button not visible.

Message 3 of 3
(619 Views)

I have tried this with all browsers - IE, Firefox and Chrome.  It looks the same.  Not every TV show does this, this one just seems to have more info and it may be that the placement of the info pushes the Record button down lower.

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