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I am trying to record online via verizons webpage and I constantly get the message "The guide data is temporarily unavailable. Please try again later."
This happens on both of my DVR's.
I cant find any reported issues with it, anyone else experiencing the same thing?
Solved! Go to Correct Answer
Correct answers
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Hello,
Have you tried resetting the router? The guide is generated from the data portion on the network and feeds from the router. I sent you a private message to further assist you.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
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Hello,
Have you tried resetting the router? The guide is generated from the data portion on the network and feeds from the router. I sent you a private message to further assist you.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
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Having same issue as the OP. When you say reset, is that the same as reboot? I've tried rebooting both from the GUI and by power cycling. Neither fixes the remote guide issue. Or did you mean factory reset?
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I am getting messages about not being able to schedule recordings or seeing the guide a few days out, There is omething about resetting the router. How do I do this?
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How do I reset the router?
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Power it off then back on.
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