Upgrade TV package?
hbic31
Enthusiast - Level 3

Without upgrading Internet?  I've looked around the site hoping to upgrade my TV package from Prime(too many channels I want but can't get), but everywhere I see to upgrade also changes the Internet from 15/5 to 25/25.  I don't need 25.  15 is good enough for this house.   Is it possible to upgrade to say Extreme without also upgrading internet?

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Re: Upgrade TV package?
matcarl
Master - Level 1

You can only upgrade if you are on a month to month plan. If you have a bundle, then everything has to change.

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Re: Upgrade TV package?
film111
Specialist - Level 1

Oddly enough, I have a Triple-Play bundle (Extreme), which supposedly offers a 25/25 Internet speed.  However, for some reason, I only have 15/5!!!!

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Re: Upgrade TV package?
matcarl
Master - Level 1

Are you in NY or NJ film11? Those areas have two Extreme packages, one with the lower internet and one with the higher one.

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Re: Upgrade TV package?
film111
Specialist - Level 1

In North NJ.  Didn't know there were two available.  Wonder how much extra it would cost if I switched.

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Re: Upgrade TV package?
matcarl
Master - Level 1

You said you didn't need the higher internet, so why would you switch?

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Re: Upgrade TV package?
film111
Specialist - Level 1

@matcarl wrote:

You said you didn't need the higher internet, so why would you switch?


The OP stated that...not me!

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Re: Upgrade TV package?
matcarl
Master - Level 1

Oops, sorry film11!!!

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Re: Upgrade TV package?
hbic31
Enthusiast - Level 3

Hello?  I didn't say I wanted to change my internet speed, I was wanting to Upgrade my TV from Prime to say, Extreme WITHOUT upgrading my internet.   Wow.   Doesn't anyone understand English anymore?

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Re: Upgrade TV package?
matcarl
Master - Level 1

Your question was already answered in the second post on this thread!

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