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VOD_276 error

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SueGun
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎11-02-2011

VOD_276 error

Message 1 of 2
(556 Views)

It's been over a month, maybe 2 that I haven't been able to purchase VODs.  I can watch anything that is free, but get a VOD_276 error when I try to buy anything.  My credit limit is 600.00, my balance is 0, so it's not that I'm over my purchase limit.

Tech support and Customer service have not been able to figure it out, but to me it sounds like a programming issue. They are actually sending someone to the house today, but I really doubt it will make any difference.

Does anyone have a clue?

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: VOD_276 error

Message 2 of 2
(529 Views)

I am sorry to hear that you are having these On Demand troubles. We would like to help you out and look at the account. I have sent you a private message to get more information from you.

Anthony_VZ

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