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VOD Content "Not Available on Server"

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Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎08-12-2009

VOD Content "Not Available on Server"

Message 1 of 11
(5,704 Views)

I've been getting a message while attempting to play numerous different VOD content (both HD and SD) today that "Your selected content is not available on the server. Please try again later. Technical info: no matching content."

 

Is anyone else getting this?  First time it has happened for us.

10 REPLIES 10
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Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎07-11-2010

Re: VOD Content "Not Available on Server"

Message 2 of 11
(5,697 Views)

I haven't gotten that error, but I've noticed content disappearing from On-Demand recently.

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Contributor
Contributor
Posts: 2
Registered: ‎07-12-2010

Re: VOD Content "Not Available on Server"

Message 3 of 11
(5,663 Views)

We are getting the same error today.  We turned off the tv and set top box and turned them back on and are now getting the error code VOD_66:OX8 no matching content.  I've been on hold with verizon for almost a half hour waiting to get help.....

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Bronze Contributor II
Bronze Contributor II
Posts: 79
Registered: ‎10-16-2008

Re: VOD Content "Not Available on Server"

Message 4 of 11
(5,641 Views)

Disney, Nick and Cartoon network VOD are all completely missing.

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Contributor
Contributor
Posts: 2
Registered: ‎07-12-2010

Re: VOD Content "Not Available on Server"

Message 5 of 11
(5,575 Views)

Just hung up with verizon....i'm told it's a national outage....

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Contributor
Contributor
Posts: 1
Registered: ‎07-12-2010

Re: VOD Content "Not Available on Server"

Message 6 of 11
(5,459 Views)

I just had FIOs installed today at noon. No VOD. Is this common? To be honest it isnt very comforting.

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Contributor
Contributor
Posts: 14
Registered: ‎07-12-2010

Re: VOD Content "Not Available on Server"

Message 7 of 11
(5,415 Views)

Yes, its common.

 

Verizon Fios doesn't even come close to cable with the VOD reliability.

 

VOD also streams through the router, which is a lemon.

 

All new releases and popular movies pixelate.

 

And, get use to outages whenever people are home,  like during snowstorms or bad weather days, and other 'high volume' VOD/PPV days.  

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,001
Registered: ‎05-27-2010

Re: VOD Content "Not Available on Server"

Message 8 of 11
(5,369 Views)

@donutz28 - While this may be your personal experience, I don't concur.  I've watched many VOD titles and never have an issue.  The movies stream fine (even in the middle of snowstorms when everyone is home) and while there may have been other VOD outages, this is the first one that I've experienced.   My biggest complaint with VOD is the lack of free content (or reasonably priced content -- with Redbox out there giving you movies for $1/night, charging $6 for an HD streamed movie is nothing short of highway robbery -- but this is the same regardless of FiOS or Cable based VOD).

 

 

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Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: VOD Content "Not Available on Server"

Message 9 of 11
(5,331 Views)

I've got to agree with lasagna. VOD has worked very well for me. I have both DTV and Verizon and the Verizon VOD works much better. Yes the content varries by provider. But I've never had a problem going onto VOD and finding something to watch and when downloading it works great. Only the occasional sporatic outage, but that no different than any other provider i've ever used.




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Error exists between keyboard and chair.
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Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎07-11-2010

Re: VOD Content "Not Available on Server"

Message 10 of 11
(5,254 Views)

So, BBC-America isn't the only missing channel? Interesting, I'll have to check this evening and see if other channels are gone as well.

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