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VOD issue for several weeks now!

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-10-2010

VOD issue for several weeks now!

Message 1 of 2

I am in Braintree, MA  for about three weeks now I have been having problems with Video On Demand all all boxes in our house.  You order a movie or select a show and it will start to play and then a few seconds in it freezes for a minute or so, starts to play again, but then freezes again...over and over.


Around the same time this happened, my multi-room DVR also had problems accessign other DVR's in the house and playing the shows.    Seems like this issue started when we got 1.9.1.


Home Agent told me 3 weeks ago that VOD had a outage in our area, but I find it hard to believe that it can still be out.

Moderator Moderator
Posts: 2,321
Registered: ‎03-10-2011

Re: VOD issue for several weeks now!

Message 2 of 2

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:

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