I am in Braintree, MA for about three weeks now I have been having problems with Video On Demand all all boxes in our house. You order a movie or select a show and it will start to play and then a few seconds in it freezes for a minute or so, starts to play again, but then freezes again...over and over.
Around the same time this happened, my multi-room DVR also had problems accessign other DVR's in the house and playing the shows. Seems like this issue started when we got 1.9.1.
Home Agent told me 3 weeks ago that VOD had a outage in our area, but I find it hard to believe that it can still be out.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/