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VOD issue for several weeks now!

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jdauria
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎09-10-2010

VOD issue for several weeks now!

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I am in Braintree, MA  for about three weeks now I have been having problems with Video On Demand all all boxes in our house.  You order a movie or select a show and it will start to play and then a few seconds in it freezes for a minute or so, starts to play again, but then freezes again...over and over.

 

Around the same time this happened, my multi-room DVR also had problems accessign other DVR's in the house and playing the shows.    Seems like this issue started when we got 1.9.1.

 

Home Agent told me 3 weeks ago that VOD had a outage in our area, but I find it hard to believe that it can still be out.

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KH-OrnEsh
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Posts: 2,321
Registered: ‎03-10-2011

Re: VOD issue for several weeks now!

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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