10-30-2012 12:53 PM
I've tried two times now to get this issue resolved. I use a cable card and can see the new channel (757) in the guide and have programming data. When I tune the channel I get an error that I need to subscribe to the channel. Last night I was told that the channel isn't available to the ExtremeHD package. Today I was told the channel isn't available in any package. I even showed the agent the press release: http://forums.verizon.com/t5/Verizon-at-Home/Cartoon-Network-HD-Joins-the-FiOS-TV-Lineup/bc-p/495337... and was told that wasn't for my area (Harrisburg PA).
11-03-2012 10:12 AM
I am struggling with the same issue. I havent made it through the tech support queue yet, I gave up after an hour this morning. I thought maybe my HD package didnt have it, but in the package configuration page it shows as a channel in all the HD packages. Its a minor annoyance, but some kind of response from Verizon would be great.
11-10-2012 02:52 AM
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