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Watch DVR shows while away from home

Watch DVR shows while away from home

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Copper Contributor Scrltotara
Copper Contributor
Posts: 12
Registered: ‎04-23-2016
Message 1 of 4
(1,098 Views)

why can't I watch my recorded programs on the go??  It tells me I have to be connected to my home router. To me that kind of defeats the point do having the app. 

3 REPLIES 3
Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,512
Registered: ‎11-04-2008
Message 2 of 4
(1,079 Views)

It does work as I do it all the time.

I assume you have quantum.

Can you see shows?

Try opening a ticket from within app.

They can diagnose issue.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Copper Contributor Scrltotara
Copper Contributor
Posts: 12
Registered: ‎04-23-2016
Message 3 of 4
(1,072 Views)

Unfortunately, I can't try it again until next weekend when I am up at camp again. But it definitely tells me I can only view DVR shows when connected to my home router

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,512
Registered: ‎11-04-2008
Message 4 of 4
(1,040 Views)

Are you using a phone or tablet?

If phone, can you try cell data instead?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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