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Watch DVR shows while away from home

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Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎04-23-2016

Watch DVR shows while away from home

Message 1 of 6
(1,646 Views)

why can't I watch my recorded programs on the go??  It tells me I have to be connected to my home router. To me that kind of defeats the point do having the app. 

5 REPLIES 5
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,896
Registered: ‎11-04-2008

Re: Watch DVR shows while away from home

Message 2 of 6
(1,611 Views)

It does work as I do it all the time.

I assume you have quantum.

Can you see shows?

Try opening a ticket from within app.

They can diagnose issue.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎04-23-2016

Re: Watch DVR shows while away from home

Message 3 of 6
(1,604 Views)

Unfortunately, I can't try it again until next weekend when I am up at camp again. But it definitely tells me I can only view DVR shows when connected to my home router

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,896
Registered: ‎11-04-2008

Re: Watch DVR shows while away from home

Message 4 of 6
(1,572 Views)

Are you using a phone or tablet?

If phone, can you try cell data instead?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Contributor
Contributor
Posts: 1
Registered: ‎04-13-2020

Re: Watch DVR shows while away from home

Message 5 of 6
(444 Views)

I am having the same problem. Has anyone ever gotten an answer?

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Moderator Moderator
Moderator
Posts: 10,159
Registered: ‎03-18-2013

Re: Watch DVR shows while away from home

Message 6 of 6
(441 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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