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Why does pixelation happen so often on hd channels?

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Contributor
Contributor
Posts: 2
Registered: ‎11-26-2012

Why does pixelation happen so often on hd channels?

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I have suffered with pixlation on all the hd channels off and on since I got fios.  I have given up watching HD channels.  I have called tech support because some channels were so bad (AMC comes to mind) that I could not see it at all.  I have gotten the channel is unavailable message as well.  I used to use tivo and thought that might have something to do with it so I got a multroom dvr...that has its own issues and i am returning it - it still pixelates, the multi room dvr also does not record the shows i have requested sometimes.  I get a message that the channel was changed.  Which is not likely because I have set recordings for 0200 and left it on that channel - only one thing being recorded as well.  I have viewed this same problem on the boards and have decided to go back to my tivo. Looks like there is no fix for pixelation or multiroom dvrs .

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Bronze Contributor I
Bronze Contributor I
Posts: 53
Registered: ‎07-05-2012

Re: Why does pixelation happen so often on hd channels?

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(1,317 Views)

I have never had pixelation in the 3 years I've had Fios.  It sounds like you have a bad connection somewhere that is causing a weak signal.  You need to call tech support and have them send someone to your home to check all the connections, inside and outside.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Why does pixelation happen so often on hd channels?

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(1,287 Views)

AMC comes to mind as delivering an inferior picture to all the Cable/Phone/Satellite TV providers.

 

But possibly a physical cable or connection problem.  At least one person who had this problem a lot eventually had to have his ONT replaced.

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