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Why is Verizon still charging for the FIOS sports channels?

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Contributor
Contributor
Posts: 2
Registered: ‎03-18-2020

Why is Verizon still charging for the FIOS sports channels?

Message 1 of 9
(1,070 Views)

Why is Verizon still charging for the FIOS sports channels when none of the major pro leagues are playing any games?

8 REPLIES 8
Contributor
Contributor
Posts: 3
Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 2 of 9
(975 Views)

Basically same issue. Most sports have been cancelled due to Covid. Is VZ making any adjustments to accomodate Covid?

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 3 of 9
(960 Views)

Hi logic1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 4 of 9
(959 Views)

Hi vzdude,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Contributor
Contributor
Posts: 1
Registered: ‎03-23-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 5 of 9
(914 Views)

I have the same question. We should not be paying for content which is vastly different from what we signed up for.

Contributor
Contributor
Posts: 2
Registered: ‎03-18-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 6 of 9
(908 Views)

The reply I got from a support agent did not address my issue.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 7 of 9
(899 Views)

Hi 247,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Contributor
Contributor
Posts: 3
Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 8 of 9
(843 Views)

What a waste. The "verizon agent" is obviously a bot. It appears no real person even reads these messages.

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,943
Registered: ‎11-04-2008

Re: Why is Verizon still charging for the FIOS sports channels?

Message 9 of 9
(700 Views)

I would assume it is because the content providers are still charging Verizon (and all other cable/satellite) providers.

 


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