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Why is Verizon still charging for the FIOS sports channels?

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logic1
Contributor
Contributor
Posts: 2
Registered: ‎03-18-2020

Why is Verizon still charging for the FIOS sports channels?

Message 1 of 9
(1,635 Views)

Why is Verizon still charging for the FIOS sports channels when none of the major pro leagues are playing any games?

8 REPLIES 8
vzdude
Contributor
Contributor
Posts: 3
Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 2 of 9
(1,519 Views)

Basically same issue. Most sports have been cancelled due to Covid. Is VZ making any adjustments to accomodate Covid?

LawrenceC
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Posts: 11,000
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 3 of 9
(1,504 Views)

Hi logic1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

LawrenceC
Moderator Moderator
Moderator
Posts: 11,000
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 4 of 9
(1,503 Views)

Hi vzdude,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

247
Contributor
Contributor
Posts: 1
Registered: ‎03-23-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 5 of 9
(1,458 Views)

I have the same question. We should not be paying for content which is vastly different from what we signed up for.

logic1
Contributor
Contributor
Posts: 2
Registered: ‎03-18-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 6 of 9
(1,452 Views)

The reply I got from a support agent did not address my issue.

LawrenceC
Moderator Moderator
Moderator
Posts: 11,000
Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 7 of 9
(1,443 Views)

Hi 247,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

vzdude
Contributor
Contributor
Posts: 3
Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 8 of 9
(1,387 Views)

What a waste. The "verizon agent" is obviously a bot. It appears no real person even reads these messages.

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,984
Registered: ‎11-04-2008

Re: Why is Verizon still charging for the FIOS sports channels?

Message 9 of 9
(1,244 Views)

I would assume it is because the content providers are still charging Verizon (and all other cable/satellite) providers.

 


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