Why is Verizon still charging for the FIOS sports channels?

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Contributor
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Registered: ‎03-18-2020

Why is Verizon still charging for the FIOS sports channels?

Message 1 of 9
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Why is Verizon still charging for the FIOS sports channels when none of the major pro leagues are playing any games?

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Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 2 of 9
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Basically same issue. Most sports have been cancelled due to Covid. Is VZ making any adjustments to accomodate Covid?

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Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 3 of 9
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Hi logic1,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 4 of 9
(846 Views)

Hi vzdude,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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Contributor
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Registered: ‎03-23-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 5 of 9
(801 Views)

I have the same question. We should not be paying for content which is vastly different from what we signed up for.

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Registered: ‎03-18-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 6 of 9
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The reply I got from a support agent did not address my issue.

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Registered: ‎03-18-2013

Re: Why is Verizon still charging for the FIOS sports channels?

Message 7 of 9
(786 Views)

Hi 247,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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Contributor
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Posts: 3
Registered: ‎03-22-2020

Re: Why is Verizon still charging for the FIOS sports channels?

Message 8 of 9
(730 Views)

What a waste. The "verizon agent" is obviously a bot. It appears no real person even reads these messages.

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Platinum Contributor III Platinum Contributor III
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Posts: 7,910
Registered: ‎11-04-2008

Re: Why is Verizon still charging for the FIOS sports channels?

Message 9 of 9
(587 Views)

I would assume it is because the content providers are still charging Verizon (and all other cable/satellite) providers.

 


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