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activating FYI app on Apple TV

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rwh1955
Contributor
Contributor
Posts: 1
Registered: ‎01-02-2015

activating FYI app on Apple TV

Message 1 of 10
(3,831 Views)

I receive the FYI channel on FIOS.  I have the FIOS perferred HD package.

 

I cannot activate the FYI app on my apple TV.  When it takes me to the Verizon log-in page, I get a message that I must be subscribed to FYI.

 

I am subscribed.  Why can't I watch the shows on the Apple TV app?

 
rwh1955
9 REPLIES 9
Verizon_Support
Employee Employee
Employee
Posts: 3,200
Registered: ‎04-10-2013

Re: activating FYI app on Apple TV

Message 2 of 10
(3,721 Views)

Hi rwh1955,

 

If you are still having this issue, would you mind sending us this information inf a private message so we can look in to this for you?

 

~Jess

wrightskc
Contributor
Contributor
Posts: 1
Registered: ‎04-04-2015

Re: activating FYI app on Apple TV

Message 3 of 10
(3,357 Views)

We are experiencing the same exact problem as the previous commentor, any suggestions on fixing this issue?

mikep2020
Contributor
Contributor
Posts: 1
Registered: ‎04-10-2015

Re: activating FYI app on Apple TV

Message 4 of 10
(3,292 Views)

Having the exact same issue. Was just on the phone with Verizon tech support for 124 minutes and 6 seconds, until my phone died and I hung up. I kept asking to speak to a supervisor, then I was put on very long hold times, and a supervisor never materialized. The tech had no idea what I was talking about, even though I described the problem in great detail, even going so far as to read the activation screens as things failed to connect. I've emailed FYI network to see if they have a solution.

BajaAlta
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-11-2014

Re: activating FYI app on Apple TV

Message 5 of 10
(3,262 Views)

This appears to have been fixed - please give it another try and let us know if you are OK now

aserhat
Contributor
Contributor
Posts: 1
Registered: ‎04-21-2015

Re: activating FYI app on Apple TV

Message 6 of 10
(3,196 Views)

I had the same issue tonight.  I tried a few times and it didnt go through.  

Jon1001
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎05-06-2015

Re: activating FYI app on Apple TV

Message 7 of 10
(3,026 Views)
I am having a similar but different problem trying to activate HBO GO on my Apple TV. When I get to the Verizon logon it won't accept my user name and password. It simply keeps repeating the request.
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: activating FYI app on Apple TV

Message 8 of 10
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Can you use HBO GO on another device (smart phone, computer, tablet, etc)?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
jbmfinpro
Contributor
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Posts: 2
Registered: ‎10-19-2018

Re: activating FYI app on Apple TV

Message 9 of 10
(1,436 Views)

I am having the same problem with the HGTV app on Apple TV.  It appears to get hung up as soon as it asks for my cable provider and I select Verizon FiOS from their list.

I have not had this problem activating other streaming channels on the Apple TV.

GaryDM
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Posts: 2,075
Registered: ‎07-06-2016

Re: activating FYI app on Apple TV

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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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