channel 13 (pbs) in NY
LoriNY1
Newbie

when did this channel become not available to Fios customers?  really?  cable is knocking on my door everyday.......

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Re: channel 13 (pbs) in NY
Lola333
Newbie

It went dark last night 9/6 right in the middle of a program. No advanced warning, no explanation. I'm livid.

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Re: channel 13 (pbs) in NY
LoriNY1
Newbie

fios has told me they are aware of the problem and it should be fixed by 9/8 at 5:45 am.  we will see.....nothing but problems the last few months.  seriously considering going back to cable, as much as that would kill me.

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Re: channel 13 (pbs) in NY
rudycub23
Newbie

Yes I noticed the same thing.  I was hoping to watch "The Civil War" tonight, and I'm bummed out!

Just to let everyone know, I did get in touch with Support about this, and I was told that there was an outage for all Channel 13 channels, HD and SD, and that they were working to restore it.  I was also told that they estimated that it would return by 6am tomorrow (Tuesday, 9/8).

Let's see what happens...

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Fios in New York City area
Alan105731
Newbie

Channel 13, PBS in New York, is not working. No explanation given!

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Re: Fios in New York City area
Dr_Mom1
Newbie

Same here! I get a screen which says the channel is no longer available but calling customer service says there are 'technical difficulties' and service should be restored by tomorrow morning. This would happen the night the remastered version of 'the Civil War' premieres.

😡😡😡😡

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Re: Fios in New York City area
lunachik526
Newbie

same here.  no pbs (13 or 513)

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Re: Fios in New York City area
Arl3
Newbie

I just contacted FIOS and spoke to a man in India who tells me that PBS 13 will be restored by the morning of September 8.

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Re: channel 13 (pbs) in NY
CRobGauth
Community Leader
Community Leader

According to twitter feed from WNET, it is an atmospheric issue affectiong FIOS and DirecTv.

Re: channel 13 (pbs) in NY
Msirt
Enthusiast - Level 1

Screen sign reads "Programming on this channel is no longer available.  Your FIOS TV service is working."

Bit of an oxymoron there, huh?

(btw, "no longer available" has the ring of finality, doesn't it?)