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Contributor
Contributor
Posts: 1
Registered: ‎07-13-2018

customer service

Message 1 of 2
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I've being puting on hold for 50 min. to talk with someone on cusomer service .I just got my service installed yesterday and do not have the chanels listed in my package

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Gold Contributor VII
Gold Contributor VII
Posts: 4,994
Registered: ‎10-18-2016

Re: customer service

Message 2 of 2
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@Jacckie55 wrote:

I've being puting on hold for 50 min. to talk with someone on cusomer service .I just got my service installed yesterday and do not have the chanels listed in my package


Unfortunately it’s either the 1-800-VERIZON call, or use the chat service from the website or another gentleman here recommends using the social media twitter to contact Verizon. 

 

Another place to try would be https://www.dslreports.com/forum/vzdirect

these are real Verizon employees who can assist you.

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