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dvr

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jojo6
Contributor
Contributor
Posts: 5
Registered: ‎02-02-2020

dvr

Message 1 of 4
(787 Views)

cant access my dvr content on the verizon website. says my dvr is offline. called in and got nowhere. it shows on my tv as fine but shows no recordings when i check it online

3 REPLIES 3
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,966
Registered: ‎11-04-2008

Re: dvr

Message 2 of 4
(723 Views)

What model STB/DVR do you have?

Have you tried rebooting your router and stb?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
jojo6
Contributor
Contributor
Posts: 5
Registered: ‎02-02-2020

Re: dvr

Message 3 of 4
(634 Views)

hi yes rebooted everything.. have brand new service only since october and it's been awful. and the online help is awful. i was an employee for many years and am so disappointed at the lack of customer service.

jojo6
Contributor
Contributor
Posts: 5
Registered: ‎02-02-2020

Re: dvr

Message 4 of 4
(630 Views)

this was marked as solved by mistake! still having issues. 

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