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Copper Contributor ramsey76
Copper Contributor
Posts: 43
Registered: ‎01-10-2012
Message 1 of 6
(3,679 Views)

I was going thru the channel list this evening and I was surprised to see that I have many HBO channels active.

I did not order this service

Is this a standard fios practice to give free service and bill the customer a couple of months later ?

 

Any idea on why I got free service

 

T

5 REPLIES 5
Employee Employee
Employee
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 6
(3,446 Views)

ramsey76

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Bronze Contributor II
Bronze Contributor II
Posts: 279
Registered: ‎08-07-2010
Message 3 of 6
(3,401 Views)

@ramsey76 wrote:

I was going thru the channel list this evening and I was surprised to see that I have many HBO channels active.

I did not order this service

Is this a standard fios practice to give free service and bill the customer a couple of months later ?

 

Any idea on why I got free service

 

T


   In our situatio, we received an email from Verizon FiOS stating that it was a valued customer

   free extended trial...another reason why we like being a Verizon customer.

Contributor kelsonus
Contributor
Posts: 3
Registered: ‎02-01-2013
Message 4 of 6
(2,648 Views)

Free HBO till January yea!
Just don't try to record...

Contributor nytcrwlr70
Contributor
Posts: 2
Registered: ‎10-08-2013
Message 5 of 6
(2,568 Views)

I just renewed my contract with Verizon back on September 15th and as an added bonus I was suppose to receive free HBO until January.  But less than a month into the new agreement my HBO was turned off today and there are no "notes" in my original agreement stating that I was suppose to receive free HBO. 

 

Has anyone else had this experience? If so, what did you do to resolve the issue? I plan to visit with a Verizon representative at a local Verizon office tomorrow.

 

 

Highlighted
Bronze Contributor I
Bronze Contributor I
Posts: 122
Registered: ‎09-01-2010
Message 6 of 6
(2,506 Views)

I wonder how they decide who to offer the free channels to? I've been  a fios tv  customer going on over 3 years, but i have never received such an offer other than the free previews evryone else gets. and my bill is over$300.00 a month with all 4 services and i always pay my bill on time.

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