Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan
I just renewed my contract with Verizon back on September 15th and as an added bonus I was suppose to receive free HBO until January. But less than a month into the new agreement my HBO was turned off today and there are no "notes" in my original agreement stating that I was suppose to receive free HBO.
Has anyone else had this experience? If so, what did you do to resolve the issue? I plan to visit with a Verizon representative at a local Verizon office tomorrow.
I wonder how they decide who to offer the free channels to? I've been a fios tv customer going on over 3 years, but i have never received such an offer other than the free previews evryone else gets. and my bill is over$300.00 a month with all 4 services and i always pay my bill on time.
How-To Videos
The following videos were produced by users like you!
