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interactive programming guide errors

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cswain11
Contributor
Contributor
Posts: 1
Registered: ‎07-02-2011

interactive programming guide errors

Message 1 of 2
(379 Views)

Dear Verizon,

 

I'm a tennis fan and I record live tennis on my Fios DVR. I'm writing to complain because the info in the Fios programming guide is frequently incorrect which means that my DVR does not capture live events properly.

 

For example: I recorded the Wimbledon Semifinals on NBC yesterday but since the times in the IPG were wrong when I went to watch it last night my DVR had missed most of it. This is extremely annoying and I never had this problem when I was a Tivo user.

 

Can you guys please figure out a way to correctly capture the times on live event programming?

 

CS

1 REPLY 1
ornahp
Moderator Moderator
Moderator
Posts: 2,281
Registered: ‎03-10-2011

Re: interactive programming guide errors

Message 2 of 2
(376 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www.verizon.com/contactus

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