tv/cable
2pinkears
Newbie

three of my four boxes are not working. I have unplugged them and waited and then plugged them back in. I think I need a technician to come to the house and see what is going on. They were all working fine yesterday when I came home from the hospital.  I have recently had total knee surgery so please contact me by phone as I cannot get to the computer as often as I like. My phone number is {edited for privacy} Thank you for your assistance in this matter. {edited for privacy}

0 Likes
Re: tv/cable
jumpin68ny
Master - Level 2

Please note these are peer-to-peer forums.  You should call Verizon directly at 888-553-1555

0 Likes
Re: tv/cable
jackmcgann
Specialist - Level 1

There was an IMG update today that "didn't go well". You should be all set now, if you're in the Pittsburg,PA or Tampa,FL areas.

0 Likes