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why the difference in bundle price ?

why the difference in bundle price ?

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Bronze Contributor II
Bronze Contributor II
Posts: 269
Registered: ‎08-15-2008
Message 1 of 2
(3,641 Views)

I ordered yesterday to move to digital voice and since I had to renew my bundle I upgraded to Ultimate HD I was told a price of 139.99 and today I see the online bundle price of $124.99 for 1 to 12 months and then 139.99 for 13 to 24 months. I am a little upset at that - when I questioned the price referring to the 124.99 I was told that No it was 139.99  - needless to say I am a little upset over that - I expect to get the same pricing as shown online   -  it shouldn't be one price on web and another on phone.My order is scheduled for completion on Monday the 22nd

 

JMHO

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Platinum Contributor III
Platinum Contributor III
Posts: 6,819
Registered: ‎08-23-2008
Message 2 of 2
(3,592 Views)

 


@ggma1126 wrote:

I ordered yesterday to move to digital voice and since I had to renew my bundle I upgraded to Ultimate HD I was told a price of 139.99 and today I see the online bundle price of $124.99 for 1 to 12 months and then 139.99 for 13 to 24 months. I am a little upset at that - when I questioned the price referring to the 124.99 I was told that No it was 139.99  - needless to say I am a little upset over that - I expect to get the same pricing as shown online   -  it shouldn't be one price on web and another on phone.My order is scheduled for completion on Monday the 22nd

 

JMHO


 

I am not happy about the pricing FOR NEW customers only I have been told. It used to be bundle deal for anyone that was willing to re commit to a new bundle. I am patiently waiting for a fix. My price guarantee expires in November but was considering an upgrade. The rumor says new bundles every three months. IMO I am hoping enough people complain and hold off so they change it.

 

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