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1620 and 1685 aren't available to users with CableCards

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Yankee_Fan
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

1620 and 1685 aren't available to users with CableCards

Message 1 of 14
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TO WHOMEVER AT VERIZON CAN LOOK INTO THIS:

 

It appears 1620 and 1685 are not properly mapped for CableCARD users.  These two specific channels come through on my HD Tivo's with ONLY audio and NO video, whereas on the Verizon set top box they come through just fine.  

13 REPLIES 13
Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 2 of 14
(8,152 Views)

ok I'm checking now

 

Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 3 of 14
(8,137 Views)

is this happening on both Tivo's?  also let me know if this is happening on channel 711.  I haven't found an outtage for those channels but channels 1662 ,1680, 1682 are all out due to weather.

Message Edited by Techman28 on 01-13-2009 05:59 PM
Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 4 of 14
(8,132 Views)

yankee_fan,

 

I checked your cable cards and I can only make contact with 3 of your 4 cable cards one in the living room my suggestion is to turn the power off on your Tivo and remove them and plug them back in to reboot the cards.

Yankee_Fan
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 5 of 14
(8,126 Views)
OK...I just saw your message...will do it now and repost when the reboot is done
Yankee_Fan
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 6 of 14
(8,119 Views)
ok both boxes have been rebooted as instructed
Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 7 of 14
(8,113 Views)

ok let me know if it cleared it up.

Yankee_Fan
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 8 of 14
(8,111 Views)
It's gonna have to wait until American Idol is over....or else I'll be sleeping in the garage for a month... LOL!
Yankee_Fan
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 9 of 14
(8,092 Views)
Channel 1620 and 1685 are still showing the same problem (audio and no video) Smiley Sad
Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 10 of 14
(8,062 Views)

we may be experiencing a possible outtage on those 2 channels I'll make you aware of the ETA as soon as I get it

 

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