Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

1620 and 1685 aren't available to users with CableCards

Reply
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 11 of 14
(2,714 Views)
OK.....thanks for the update.  Just one question, if there is an outage, why do both channels work fine on the Verizon STB?  I'm just curious, because something doesn't make sense here.
Highlighted
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: 1620 and 1685 aren't available to users with CableCards

Message 12 of 14
(2,703 Views)

it was some hardware that was issue around the problem it could have been the signal that was sent to the other boxes was fine however I was advised 7XXX were also affected.

Message Edited by Techman28 on 01-14-2009 02:51 PM
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 13 of 14
(2,692 Views)
They are working fine now...thank you very much!
Highlighted
Nickel Contributor
Nickel Contributor
Posts: 38
Registered: ‎01-02-2009

Re: 1620 and 1685 aren't available to users with CableCards

Message 14 of 14
(2,645 Views)
Now channel 1549 (Canal SUR) has the same problem....audio but no video...Smiley Mad
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.