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2 Unnamed DVR's

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EvilAsh
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-26-2011

2 Unnamed DVR's

Message 1 of 3
(527 Views)

Hello,

 

 

I just got Fios last week and have 2 DVR's and 1 STB.  When I go to my DVR's in the menu I have 2 unnamed DVR's plus my 2 named DVR's.  The 2 unnamed DVR's shouldn't even be there.  I wouldn't care too much but it takes long to get to one of my real DVR's because it's at the bottom of the list.  It takes about 10 seconds to cycle down to the next DVR because the unnamed DVR's are causing a long pause because the menu is having trouble locating them. I have the new Cisco boxes.

 

 

 

2 REPLIES 2
srjp
Contributor
Contributor
Posts: 2
Registered: ‎10-04-2011

Re: 2 Unnamed DVR's

Message 2 of 3
(513 Views)

same issue here, multiple Unnamed DVrs, no response from Verizon, c'mon guys how about some kind of response

ornahp
Moderator Moderator
Moderator
Posts: 2,237
Registered: ‎03-10-2011

Re: 2 Unnamed DVR's

Message 3 of 3
(511 Views)

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair

You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

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