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7232 p2 does not recognize external drive

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jmdeetjen
Contributor
Contributor
Posts: 1
Registered: ‎06-14-2012

7232 p2 does not recognize external drive

‎06-14-2012 01:55 PM

Message 1 of 2
(433 Views)

got the new 7232 p2 img 1.9.1 bought 1 tera drive from wd, can get get the dvr to recognize external storage.

spent 1 hour on phone with tech support this past saturday and of course we did everything that i had already done and it still is not working. anyoune experience this problem?

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1 REPLY 1
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: 7232 p2 does not recognize external drive

‎06-14-2012 02:22 PM

Message 2 of 2
(429 Views)

other users here that were using ESATA (not usb) had the issue, and they ran the stb auto correct, and then when they booted up again they were able to get it to recognize.

 

 

give it a shot, so disconnect the esata,  and then go to menu>customer support>in home agent>set top box auto correct

 

then reconnect it after it finishes

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