Switch Account

9/14 upgraded to Extreme HD - still no new channels

9/14 upgraded to Extreme HD - still no new channels

Copper Contributor kalashnikitty
Copper Contributor
Posts: 5
Registered: ‎08-19-2008
Message 1 of 2

I was wondering why I haven't received the additional channels that are supposed to come with the Extreme HD Triple Play bundle. I ordered the upgrade on 9/13 and received the confirmation email of the completed upgrade on 9/14, but still no additional channels.


Any suggestions?

Thank you.

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 2

Were you able to get your channels working? Please reply back if not that way we can assist you.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.