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ABC-HD VOD pixellation makes it unwatchable! Why?

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nuttyirishman
Bronze Contributor I
Bronze Contributor I
Posts: 56
Registered: ‎04-18-2009

ABC-HD VOD pixellation makes it unwatchable! Why?

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I know this must have been addressed before somewhere in these forums, but I must ask WHY is ABC-HD VOD unwatchable?   Every show has major pixellation breakups and then the message that it isn't working.    This is unacceptable.  Has there been a plausible explanation?   ABC has some of THE most popular shows on TV,  and should be avaiable to us in HD on VOD.     We actually had to watch a recent Grey's Anantomy in SD VOD. It was hard to focus on the screen!  (I know, we're spoiled watching HD, but come on FIOS!)

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VZ_Christian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 144
Registered: ‎07-16-2009

Re: ABC-HD VOD pixellation makes it unwatchable! Why?

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@nuttyirishman wrote:

I know this must have been addressed before somewhere in these forums, but I must ask WHY is ABC-HD VOD unwatchable?   Every show has major pixellation breakups and then the message that it isn't working.    This is unacceptable.  Has there been a plausible explanation?   ABC has some of THE most popular shows on TV,  and should be avaiable to us in HD on VOD.     We actually had to watch a recent Grey's Anantomy in SD VOD. It was hard to focus on the screen!  (I know, we're spoiled watching HD, but come on FIOS!)


nuttyirishman,

 

The VOD assets that were provided to us by ABC were defective.  We have taken them down and are in the process of having the assets re-encoded and should have them back up for your viewing pleasure shortly.

 

Sorry for any inconvenience.

 

Regards,

Chris

Christian
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

sabst79
Contributor
Contributor
Posts: 6
Registered: ‎04-09-2010

Re: ABC-HD VOD pixellation makes it unwatchable! Why?

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(2,976 Views)

Is that  why I didnt see ABC on demand the other day?  So it'll be back soon?

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